Loading...

Our Microfinance and Lending clients are able to increase collection, automate and speed up approval of new accounts and loan applications, and improve the efficiency of their field employees.

 

Objectives:

Monitor the efficiency of field workforce
Generate most efficient route for each field employee
Receive reports faster
Increase collection
Paperless and quicker loan application and processing

 Implementation:

Collectors, Credit Investigators,Sales and Marketing

 Types of Reports:

Collection Report - Collection details, including remaining balance
Customer Information / Credit Investigation - Validate customer information and photo capture of required documents and valid IDs
Activity Report - Daily activities such as meetings and events

Results:

1.      Collection - Productivity of collectors increased, which translates to higher collection rate. One lending company was able to increase to 18 to 20 daily accounts collection from previous average of just 7 accounts.

2.      Credit Investigation -With itineraries and route tracking feature, account visits of Credit Investigators increased from 5 to an average of 15

3.      Loans Processing - Paperless and near-real time reports lead to more loans processed and fasterassessment of loan applications and loan releases. Number of loans processed per month more than tripled, now at an average of 100 applications, from the previous 20.

Share this blog:

More from Our Blog

You Might Also Like

Security

Fast, accurate, media-rich data from the field

Get incident and inspection reports and other field data complete with photos, signature, date, time, and location

Posted on 
January 10, 2020
  by
Kustom360
Government

Simplify processes and provide better services to citizens

Get faster reports from field employees and take immediate action to provide better public service

Posted on 
January 10, 2020
  by
Kustom360
Logistics

Accurate expense and attendance reports and enhanced communication

Get easily verifiable expense and attendance reports from your field employees

Posted on 
January 10, 2020
  by
Kustom360
General Merchandise

Go paperless to save time and money

Do away with tedious manual reporting system and easily automate your field reports through Kustom360

Posted on 
January 10, 2020
  by
Kustom360
Cable/ISP (Internet Service Provider)

Effective billing distribution and efficient customer visits

Ensure proper delivery of billing statements and efficient installation and maintenance visits

Posted on 
January 10, 2020
  by
Kustom360
Finance

Increase collection and speed up loan processing

Process loans faster and make it easy for field agents to meet collection targets

Posted on 
January 10, 2020
  by
Kustom360
Franchise

Quality assurance and standards compliance

The Kustom360 mobile app makes it easy for field employees to collect data and share reports with store managers

Posted on 
January 10, 2020
  by
Kustom360
Consumer Goods

Fast and easy field data collection

Consumer goods companies can use Kustom360 for fast and easy field data collection

Posted on 
January 10, 2020
  by
Kustom360
See All Posts

Subscribe to Our Newsletter

Want to know more about Kustom360 and field workforce management and field reporting solutions? Subscribe now! 

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

(We promise not to spam you. We just send occasional emails.)